Free tool · Three minutes
UX audit scorecard
Fifteen checks drawn from the heuristics we use on real audits. Answer honestly and you will get a score out of 100, a breakdown by area, and the two places worth looking at first. No email needed to see your result.
0 of 15 answered
Where to look first
You scored full marks in every area. That is rare, and worth being slightly suspicious of: a self-assessment reflects what a team already knows to look for. An audit is most useful here as a check on the blind spots.
This is a self-assessment, not an audit. It covers fifteen checks; a full audit covers considerably more, and finds the problems a team living with the product has stopped noticing.
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Want us to look at it properly?
Ask about a UX auditWhat the scorecard does, and what it does not
Fifteen questions cannot replace an expert going through your product screen by screen. They can tell you whether that is worth paying for yet.
Is it really free?
Yes. You can score your product and see your result without giving us anything at all. An email address is only needed if you want the written report sent to you, and there is no call attached to it.
How is this different from a real UX audit?
The scorecard is a self-assessment against fifteen checks, answered by you. A UX audit is an independent expert evaluation of your actual product against the full set of usability heuristics, producing severity-rated findings with specific recommendations. The scorecard tells you roughly where to look. An audit tells you what is wrong, how badly, and what to do about it.
What do the scores mean?
80 or above suggests no systemic problems, so an audit would be about polish and edge cases. 60 to 79 means the fundamentals hold but the gaps are concentrated. 40 to 59 means enough friction that people are likely dropping out at predictable points. Below 40 means the basics are not yet in place, and we would tell you to fix those before paying for user testing.
Can I score a prototype rather than a live product?
Yes. Most of the checks apply to wireframes, prototypes and design files as well as to live products. A few, like keyboard operation, will not be answerable from a static design. Answer honestly rather than generously in that case: an inflated score helps nobody, least of all you.
What should I do with a low score?
Start with the two weakest areas, not everything at once. If the score is below 40, fix the basics before spending on research: sessions spent watching people hit problems you already know about are expensive sessions. If you want a second opinion on what to fix first, that is exactly what an audit is for, and our guide to what a UX audit involves explains how one runs.
We fully recognise the effort your team invested in recruitment, moderation, and analysis, and we genuinely appreciate the quality of the discussions and reporting.
- Usability problems in an insulin device surfaced before manufacturing locked anything in, with human factors evidence supporting the regulatory submission.
- An NHS patient portal team got a prioritised, evidenced list of adoption barriers, and the highest-leverage fix wasn't the one they expected.
- Patient involvement changed a trial's primary endpoint before the protocol was finalised, cited by the ethics committee as a model for evidencing PPIE.
Trusted PPI and PPIE delivery partner to the NIHR HealthTech Research Centre in Accelerated Surgical Care.
Turn the score into a plan
Tell us your score and what you are most uncertain about. We will scope an audit against the areas that came out weakest, or tell you honestly if usability testing would serve you better. UX audits start from £2,500.
See how a UX audit worksWe usually respond within one working day.
Prefer to talk it through first?
Book a free 20-minute call. No obligation, no sales pitch. We'll tell you honestly whether research is worth it for your decision, and what it would cost.